Rowland Bercy Jr. greatly appreciates your support and love of independent horror. This site is a small operation solely run/fulfilled by ONLY Rowland Bercy Jr. himself.
He tries to ship orders within 1-3 business days of being placed (unless specified that the item is a preorder with a future estimated delivery date) but sometimes it may require an extra day or so. Your patience is greatly appreciated.
The speed of delivery for international orders may vary on based on the country an order is being mailed to.
Once your order has shipped you will get an email with the tracking details. If you don't see an email then check your spam or promotions folders. If your order says it has arrived already but you did not receive the package, double check that you typed in the proper address for your order. If the address displays correctly, then please contact USPS (United States Postal Service) directly to file a lost/stolen claim.
Because the merchandise on this site is independently produced at cost and often personalized, all sales are final once shipped.
If you have questions about fulfillment, you can always use the contact link and the RBJ Team will respond as soon as possible.
Rowland Bercy Jr. does not share or sell customer data. Any information entered into this website will be used solely for the purpose of processing your order and delivering communications regarding the order status.
Rowland thanks you for your unwavering support and for allowing him to continue to live his dream.